image

Your Funds,  Our Priority!
Final Call for Withdrawals!

A Simple Process (here) to Claim Your Funds Before the Deadline.

image image
image

Dear EXOLOrians

  • Over the past months, we have made multiple announcements urging users to withdraw their assets as part of EXOLO’s operational termination. In a final gesture of goodwill , we are offering this last opportunity to those who may have missed our previous notices to reclaim their funds.
    • Rest assured, your Assets are completely Safe with us and securely protected.

    Important Information

  •  Deadline: January 31st 2025 
  • Note: Any unclaimed funds after this date will be considered forfeited and irrecoverable .
  • Customer support chat system is now closed and it will operate only through email communication.

    • How to Claim you assets

  • 1- Fill Out the Form Below:
    Provide all required details to initiate your Claim request.
    Submit Your Request
    Double-check your information for faster processing.
    • Asset Claim Form
  • 2- Await Confirmation.
    Our team will review and process your request within 48 hours. You’ll receive a confirmation email once your funds have been transferred.

    • Need Assistance?

  • If you experience any issues or have questions, contact us at:
    [email protected]
    • FINAL opportunity to withdraw your funds. Please act now to avoid forfeiting your assets.

    Frequently Asked Questions

  • Why has EXOLO shut down?
    EXOLO has ceased operations as part of a strategic decision, with all services discontinued since 31st November.
  • What happens to my funds?
    Users were notified to withdraw funds before closure. If you missed the deadline, contact [email protected] for assistance.
  • Can I still access my account?
    No, account access is no longer available as the platform has been fully shut down.
  • What if I still have a balance?
    If you missed the withdrawal period, provide proof of ownership (e.g., ID, UID, registered email) and wallet address by contacting support. Claims are reviewed on a case-by-case basis.
  • Is there a deadline to claim funds?
    Yes, claims can be made up to 31st January 2025. After this, unclaimed funds may be forfeited or handled according to regulatory requirements.
  • How can I contact EXOLO support?
    Reach us at [email protected] or use the contact form on this page.
  • What should I include in my support request?
    Include your UID, registered email, and details about your balance or issue.
  • How long does it take to process requests?
    Requests are typically processed within 48 hours.
  • Is my data secure after the shutdown?
    Yes, user data is securely handled in accordance with our privacy policy and will not be shared or sold.
  • How and with which rate will I receive my claimed funds?
    After the closure of the platform, users will receive the USDT equivalent of their claimed assets. The conversion will be based on the asset price as of the platform deactivation date, which is 31st December 2024, 23:59.